504 errors on inbound and outbound email

Incident Report for Paubox System Status

Resolved

This incident has been resolved.

Posted Aug 15, 2023 - 23:32 UTC

Update

We're deploying a hotfix to roll back an update that caused email corruption. Emails sent between 10:00am - 10:05am ET were potentially affected.

Posted Aug 15, 2023 - 20:06 UTC

Monitoring

Customers reported issues with 504 bad gateway emails this morning - we located and corrected the problem. We'll be monitoring for the next hour.

Posted Aug 15, 2023 - 14:24 UTC

This incident affected: Paubox Email Suite (Outbound Encrypted Email, Inbound Security).