Intermittent inbound mail delays
Investigating - We're currently investigating delays for some inbound mail. Customers viewing their Paubox dashboard's Inbound Security Mail Log may see a mix of emails with "Delivered" status and "No Delivery Status Found".
Sep 18, 2025 - 01:32 UTC
Uptime over the past 90 days. View historical uptime.
Paubox Dashboard Operational
90 days ago
100.0 % uptime
Today
Paubox Email Suite Degraded Performance
90 days ago
99.99 % uptime
Today
Outbound Security ? Operational
90 days ago
99.99 % uptime
Today
Inbound Security Degraded Performance
90 days ago
100.0 % uptime
Today
Email Archiving Operational
90 days ago
100.0 % uptime
Today
Email DLP Operational
90 days ago
100.0 % uptime
Today
Paubox Email API Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
SMTP Service Operational
90 days ago
100.0 % uptime
Today
Paubox Marketing Operational
90 days ago
100.0 % uptime
Today
Hosted Mail Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 18, 2025

Unresolved incident: Intermittent inbound mail delays.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Some customers reporting inbound mail deferrals
Resolved - After thorough investigation we found:
- A new log entry was added each time a piece of mail was deferred
- “No Delivery Status Found” mail log rows didn’t get updated when the email was later delivered
- Instead, a brand new mail log entry with the “Delivered” status was written
Sep 10, 19:23 UTC
Update - while we released a fix last night, some customers continue to report missing mail log statuses from Monday 9/8 to Tuesday 9/9 - we are still reviewing these reports
Sep 10, 15:06 UTC
Monitoring - A fix has been shipped and we are monitoring results.
Sep 9, 22:21 UTC
Identified - Some inbound customers are reporting delays and deferrals on receiving mail. We have identified the cause and are working on a resolution.
Sep 9, 18:18 UTC
Sep 9, 2025
Sep 8, 2025
Inbound mail delays
Resolved - This incident has been resolved. Missing delivery statuses should be updated before the end of the day
Sep 8, 16:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 8, 15:07 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 8, 14:03 UTC
Investigating - We are currently investigating this issue.
Sep 8, 13:18 UTC
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

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