Resolved -
The deferral queue has cleared and outbound is functioning normally.
Dec 4, 04:08 UTC
Monitoring -
Mail log data has been restored. We are continuing to monitor the deferred queue while it processes the backlog.
Dec 3, 23:27 UTC
Investigating -
Customers are reporting missing outbound mail log data - we are investigating.
Dec 3, 22:13 UTC
Monitoring -
A fix is in place a new mail is flowing normally - we expect another 3-4 hours for the deferred queue to unspool. We'll continue to monitor and update you if anything changes.
Dec 3, 20:45 UTC
Update -
We're continuing to work on the fix for this issue.
Dec 3, 19:30 UTC
Identified -
We have identified the issue and are working on a fix.
Dec 3, 17:17 UTC
Investigating -
Some customers report outbound mail delays in excess of 10 min - we are investigating
Dec 3, 17:07 UTC